Frequently Asked Questions

Q. I've never been on a self-catering holiday before. What can I expect?
A. The independence of having your own place throughout your stay. The freedom of being able to come and go as you please. In essence a home from home.

Q. What about CarHire?
A. You're in good hands. Simply click on either of the blue LINKs for a really competitive quote.You can pick up & drop off at the airport if you wish. Quality & Service is second to none.

Q. What will we need to bring with us?
A. Apart from your holiday stuff, very little. All bed linen, and towels are provided. You will need to take your own beach towels however.

Q. I think we may require a taxi?
A. No problem. Just click on either of the blue LINKs, and tell us the number in your party, flight number, dates, arrival times, and where you're going. We'll do the rest! (If you're part of a Golfing party, please let us know as you may need a bigger vehicle).

Q. Will the villa/apartment be equipped?
A. Yes, all our properties are fully equipped containing everything you will need to allow you enjoy a self catering holiday.

Q. Will there be a maid service?
A. Yes. The property will be cleaned each week. If you require extra cleaning this can be arranged. There will be a small extra cost which will need to be paid locally.

Q. Will we need Travel Insurance?
A. Never leave home without it. We have it covered. Follow either of the blue LINKs for an instant online quotation!

Q. What are the check in/out times?
A. Except by prior arrangement you will required to check-in not before 3pm on the day of arrival. You will be required to checkout by 10am on the day of your departure.

Q. We will need Hotel accommodation for a night or two?
A. Please click on the blue LINKs for a superb choice of top quality hotels at excellent prices. Book online from the comfort of your home.

Q. What is the usual rental period?
A. Rentals are from Saturday to Saturday, unless by prior agreement.

Q.Is there a minimum rental period?
A. Yes. 1 week.

Q. If my holiday falls into 2 seasons, how do I calculate the price?
A. Take each season's price per week and divide by 7. This is the price per day (per season). Simply multiply these figures by the number of days in each season and add them together.

Q. How do I book/reserve a property?
A. To secure a property we normally require a 25% booking deposit, (please note when booking some properties a 50% deposit may be required.) with the balance due 8 weeks prior to your departure. For any client booking within 8 weeks of their departure date, payment must be made in full.

Q. Can you accept Visa/MasterCard?
A. No, unfortunately we are not yet set-up to accept Credit Cards. We accept personal cheques, or Banker's draft.

Q. Are pets allowed?
A. No, except with the prior consent of the owner.

Q. How will we locate the property?
A. Shortly after your booking we will forward you maps, and directions explaining fully how you find the property, whether you are travelling by bus, taxi, or driving.

Q. What if we have problems on/after our arrival?
A. In the unlikely event of you encountering problems, you should in the first instance contact the local agent, whose details we will furnish you with. Failing that contact our main office and we will assist you in resolving the matter.